Furniture Max

Hidden gem. Was looking for some well priced furniture since it all costs soooo much trying to furnish a new home. Basir was fantastic to work with, patient, walked me through options, and I found a nice dining room table for what I consider a fair price. Assuming all goes smoothly with delivery and the table lasts I’ll be back here for more! I’ll update if anything goes wrong or the table ends up being poor quality but it sure didn’t look or feel like it!

1. I placed an order for a dining table and 6 chairs on September 22, 2021 with sales order number 18023.Although more than 1 year has passed, my 2 chairs still have not been delivered. Every time I went to the store and asked when I would receive it, they kept me waiting by saying today or tomorrow.I sent a message including my complaint.They have not answered my message. I have no faith that I will get my chairs. They have not kept their promises. 2. On March 26, 2022, I bought 2 sofa beds with the order number 19031. Although I liked the KILIM brand sofa beds in the store, they sent me an ottoman brand, a different sofa bed. When I went to the store and asked why, they declared me that it was the same quality and 1 year warranty. After a while, the nails of the board at the bottom came out due to materials that were not very heavy I put on. Although I reported this to the store about 1 month ago and was told that it would be fixed as soon as possible but I was not called even once. They delivered a different brand of furniture from I demanded and they did not fix the problem as they promised. I think they don’t care about the customer.

If I could give them 7 stars out of 5 I would. I came in today, bought all of my furniture, and they delivered within 2 hours of me purchasing! They were very thorough, prices were great, and the service was amazing. Everyone in the store is nice, great hospitality, and they really take care of their customers. They are not annoying like regular furniture store salesmen. I honestly felt at home. BUY ALL YOUR FURNITURE HERE!

The sofa ruined very fast (5 months old now and our concern was in 2 month of use). We are only 2 adults and a child at home. We tried to report it. The technician visited us after number of follow ups to say he see nothing and this the quality of what we bought!!! He only admitted that the cushion support is a bit soft after I asked him to check again. Finally we been asked to bring the cushion for them for another look. We just found it a waste of time and effort and decided not to go.

I was pleasantly surprised with what I found at this store. Nearly everything was 40% off! There is more than one way to pay: credit through Synchrony, 90 day same as cash or just straight purchase. Sultan helped me piece some things together for a great total price. He was patient and great at suggesting quality pieces. You can literally come here and furnish your entire home at half the price of Ashley Furniture.

The quality assurance isn’t up to standard so we had multiple wrong items delivered along with missing pieces as well. So always double check since I don’t know if it was intentional; however if there are 16 items and the count doesn’t add up someone should have noticed prior to delivery. A refund for items wouldn’t be processed until delivery date was set as well which didn’t make sense. Now I’m still waiting on a refund that after multiple calls is being expedited at the corporate level. It’s a refund which anyone could resolve so not sure why it would take so long and have to be done at corporate level…